Uxbridge Dental Care respects your privacy and is committed to protecting the personal information you provide through our website.
This Privacy Policy explains what information may be collected when you visit uxbridgedentalcare.ca, how that information is used, and the third-party services used to operate and understand our website.
Information You Provide to Us
When you contact Uxbridge Dental Care or request an appointment through our website, you may provide information such as:
- your name;
- email address;
- telephone number;
- whether you are a new or existing patient;
- your preferred appointment date and time; and
- information you choose to include in your inquiry.
We use this information to respond to your inquiry, communicate with you, and assist with your appointment request.
Submitting an appointment request through the website does not guarantee an appointment. Our team may contact you to confirm availability and appointment details.
Please Do Not Submit Sensitive Medical Information
Our website contact form is intended for general inquiries and appointment requests. Please do not use it to submit detailed medical histories, diagnoses, health records, financial information, or other sensitive information unless specifically requested by Uxbridge Dental Care through an appropriate communication method.
If you are experiencing a dental emergency, please contact the clinic directly. If you are experiencing a medical emergency, call 911 or seek appropriate emergency medical care.
Website Analytics
We use Google Analytics 4 (GA4) to help us understand how visitors use our website, such as which pages are visited and how visitors interact with the site.
Google Analytics is optional on this website.
When you first visit the site, you can choose whether to allow analytics. Google Analytics does not load unless you select Accept analytics.
If you decline analytics:
- Google Analytics is not loaded;
- analytics cookies are not set by our website;
- page views and website interactions are not sent to Google Analytics; and
- your decision is remembered so that we do not repeatedly ask you.
If you accept analytics, Google Analytics may collect information about your visit, including pages viewed, general device and browser information, referral information, and interactions with certain website features.
We do not intentionally send information entered into our contact form, such as your name, email address, telephone number, message, or appointment details, to Google Analytics.
Advertising-related Google consent remains disabled. We do not use this website’s Google Analytics implementation for Google Ads remarketing, advertising personalization, enhanced conversions, or the transmission of user-provided patient information.
You can change your analytics preference at any time using the Cookie Settings link in the website footer.
Cookies and Local Storage
Our website may use browser storage technologies for limited purposes.
If you make a choice regarding optional analytics, that preference is stored in your browser’s local storage so the website can remember your decision.
If you accept analytics, Google Analytics may set cookies used to distinguish visits and understand website usage.
The website may also use technologies necessary for security and essential website functionality. These are separate from optional analytics consent.
Google reCAPTCHA
We use Google reCAPTCHA Enterprise to help protect our website forms from spam, abuse, and automated submissions.
reCAPTCHA may process technical information about your interaction with the website in order to assess whether a submission appears legitimate. This security functionality operates independently of your optional Google Analytics preference.
Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.
Google Maps Reviews
This website displays public review and rating information supplied by Google Maps through the Google Places API, including reviewer attribution and links back to Google Maps.
Uxbridge Dental Care does not control, select, or independently verify the reviews or ratings shown from Google Maps. Google provides a limited set of reviews ordered by Google’s relevance ranking.
Use of Google Maps content is subject to Google’s Privacy Policy and applicable Terms of Service.
How We Use Personal Information
Personal information submitted through this website may be used to:
- respond to inquiries;
- process appointment requests;
- communicate with prospective and existing patients;
- provide requested information about our services;
- protect the website and forms from spam, fraud, and abuse;
- troubleshoot website or communication issues; and
- operate and improve the website.
We do not sell personal information submitted through this website.
Service Providers
We may use service providers to operate our website and communications infrastructure.
These providers may process limited information as necessary to provide their services. Examples include website hosting, email delivery, website security, reCAPTCHA, Google Maps reviews, and analytics services where you have consented to analytics.
We seek to limit the information shared with service providers to what is reasonably necessary for the applicable service.
Information Security
We use reasonable administrative and technical measures intended to protect information transmitted through our website.
However, no website, email system, or method of electronic transmission can be guaranteed to be completely secure. For this reason, you should avoid submitting unnecessary sensitive medical or personal information through the general website contact form.
Retention
Information submitted through the website may be retained for as long as reasonably necessary to respond to your inquiry, manage an appointment request, maintain appropriate business records, meet applicable legal or regulatory requirements, and resolve disputes.
Information that becomes part of a patient’s clinical record may be subject to separate professional, legal, and regulatory record-retention requirements.
Links to Other Websites
Our website may contain links to third-party websites or services. Uxbridge Dental Care is not responsible for the privacy practices or content of websites operated by other organizations.
We encourage you to review the privacy policies of third-party websites you visit.
Your Privacy Choices
You may choose whether to allow optional Google Analytics tracking through the website’s analytics consent controls.
You may also contact Uxbridge Dental Care if you have questions about personal information you have provided through the website or wish to request access to or correction of that information, subject to applicable legal and professional requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal requirements.
The date at the top of this page indicates when the policy was most recently updated.
Contact Us
If you have questions about this Privacy Policy or how personal information submitted through this website is handled, please contact:
Uxbridge Dental Care
Suite 350, 60 Uxborough Place NW
Calgary, AB T2N 2V2
Canada
Phone: 403-906-2820
Email: hello@uxbridgedentalcare.ca